Because healthcare isn't one size fits all

Person using Doccy on their phone
5 Star Healthcare
AHPRA Registered

24/7

Care Available

450+

Verified Doctors

7,000+

Patients Treated

Quality healthcare on your terms. Connect with Australian-registered doctors from anywhere, anytime. No waiting rooms, no hassle.

The Doccy accessible healthcare model

1

Book your consultation

Select from medical certificates, prescriptions, specialist referrals, and general consults. Our secure online form takes just 2 minutes to complete and is available 24/7. No appointment booking required - Doccy's AHPRA registered doctors are ready when you need them.

General Consult
Medical Certificate
2

Complete your AI pre-consult

You'll receive a call from our AI voice care agent to collect your medical history and symptom details. This pre-consultation ensures our clinicians have all the information needed to provide accurate medical advice - meaning faster consultations and better healthcare outcomes for you.

3

Human doctors that deliver

A registered Australian doctor reviews your pre-consult and chats with you to verify your information and answer any questions. Once confirmed, you'll receive your medical certificate, prescription, or referral delivered instantly via email - no waiting rooms, no hassle.

Human doctors

What makes Doccy Australia's leading telehealth clinic?

01

AI-powered pre-consultation

Our voice AI gathers your medical history before the consult. Doctors arrive informed. You get faster, more accurate care.

02

AHPRA registered doctors

Every consultation is reviewed by qualified Australian doctors. Real credentials, real accountability.

03

Australia's largest doctor network

Backed by Medlo with 440+ healthcare professionals across 80+ hospitals. You're always seen by a qualified professional.

Patient using Doccy telehealth service

When should you use telehealth?

Telehealth works best when you need medical advice or documentation but visiting a clinic isn't practical. Whether you're too unwell to leave home, can't take time off work, or live in a regional area, Doccy connects you with AHPRA-registered doctors for medical certificates, prescription renewals, specialist referrals, and general consultations.

For emergencies, physical examinations, or conditions requiring hands-on assessment, visit your local GP or call 000.

Ready to Skip the Waiting Room?

Sick-day sorted. Complete a quick online consult and receive your certificate in minutes.

Available 7 days a week • Australian registered doctors • Instant results

Frequently Asked Questions

Common questions about Doccy and telehealth in Australia

Who is eligible for telehealth?

Most Australians are eligible for telehealth consultations. You need to be located in Australia during your consultation and be able to communicate with the doctor (directly or through an interpreter). Telehealth is suitable for many conditions, but some situations require in-person assessment. Our doctors will advise if your condition needs face-to-face care.

What is the cheapest online medical certificate?

Doccy offers Australia's most affordable online medical certificates, starting from just $12.90 for a 1-day certificate. Our pricing is transparent with no hidden fees. This includes the consultation and delivery of your certificate via email within minutes.

Is telehealth as effective as in-person?

For many conditions, telehealth is just as effective as in-person consultations. Research shows telehealth delivers equivalent outcomes for diagnoses, treatment plans, and patient satisfaction in suitable cases. Telehealth excels for medical certificates, prescription renewals, referrals, and general health advice. However, conditions requiring physical examination are better suited to in-person visits.

Can you be prescribed medication over telehealth?

Yes, AHPRA-registered doctors can prescribe most medications via telehealth in Australia. This includes prescription renewals for existing medications, new prescriptions where clinically appropriate, and specialist medications following proper assessment. Some controlled substances have additional requirements. Our doctors will advise on what can be prescribed during your consultation.